Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times We ship worldwide. Estimated delivery times are:
- United Kingdom: 7–14 business days
- Europe: 10–20 business days
- Rest of World: 14–30 business days
Delivery times may vary due to customs clearance, carrier delays, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order value. We occasionally offer free shipping promotions — keep an eye on our store for the latest offers.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Customs & Import Duties International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer and are not included in our prices.
Lost or Delayed Parcels If your order has not arrived within the estimated timeframe, please contact us at [your contact email] and we will investigate with the carrier.